Terms and Conditions
Effective Date: 23 March 2025
Welcome to www.lavishhomeimprovements.com.au (“Site”), owned and operated by Lavish Home Improvements (“we”, “our”, or “us”). These Terms and Conditions govern your use of the Site, your purchases, and your interactions with our products and services.
By accessing our Site and/or purchasing from us, you agree to be bound by these Terms and Conditions.
1. Use of the Site
By using this Site, you confirm that:
- You are at least 18 years of age, or have permission from a parent or legal guardian
- You will use the Site for lawful purposes only
- You will not attempt to breach the security of the Site or engage in fraudulent activities
We reserve the right to refuse service, terminate accounts, or cancel orders if you violate these terms.
2. Product Information and Pricing
We make every effort to display accurate product information, including pricing, descriptions, and images. However, we do not guarantee that all information is error-free. If an error affects your order, we’ll notify you as soon as possible.
- All prices are listed in AUD and include GST (unless stated otherwise)
- Prices are subject to change without notice
- Shipping costs are calculated at checkout and are additional to product prices
3. Orders and Payments
When you place an order, you agree that:
- All information provided is accurate and complete
- Payment must be received in full before your order is processed
- We reserve the right to cancel or refuse any order at our discretion
Accepted payment methods may include credit/debit cards, PayPal, Afterpay, or other methods shown at checkout.
4. Shipping and Delivery
We aim to dispatch orders promptly and provide tracking details. Delivery times are estimates only and may vary due to external factors.
- Risk of loss or damage passes to you upon delivery
- Delays due to third-party couriers are beyond our control
- You are responsible for providing a correct delivery address
For more details, see our Shipping Policy.
5. Returns and Refunds
Our Return and Refund Policy complies with the Australian Consumer Law.
You may be entitled to a refund, repair, or replacement if the item is:
- Faulty or damaged
- Not as described
- Not fit for purpose
Change-of-mind returns are accepted under certain conditions. See our Return and Refund Policy for details.
6. Intellectual Property
All content on this Site—including text, images, graphics, logos, and product names—is the intellectual property of Lavish Home Improvements and protected under Australian copyright law.
You may not copy, distribute, reproduce, or use any content without our written consent.
7. Limitation of Liability
To the extent permitted by law, we are not liable for:
- Any indirect, incidental, or consequential loss or damage
- Losses arising from the use or inability to use the Site or products
- Loss due to incorrect use, installation, or modification of products
Our liability for goods or services is limited to those required under the Australian Consumer Law.
8. Privacy
Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page and will take effect immediately upon posting. Continued use of the Site means you accept the revised terms.
10. Governing Law
These Terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to the jurisdiction of the courts of that state.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact:
Lavish Home Improvements
Email: info@lavishhomeimprovements.com.au
Phone: 0451 123 579
Website: www.lavishhomeimprovements.com.au